To survive and thrive in today’s business climate you don’t just need to adapt: you need adapt quickly and effectively, again and again. That requires an organization that can keep pace with shifting industry boundaries, rapidly evolving technologies, and unpredictable change and disruption.

Yet 80% of senior executives don’t believe their organizations are structured in a way that helps them outperform. Rigidity, incrementalism and poor execution create complexity and hamper the organization’s ability to move at speed.

The right operating model can change all that. It provides an integrated system that unleashes the star power of your teams, ensuring that they are aligned, capable, effective, adaptable, efficient and inspired. They’ll be prepared and motivated to go the extra mile, executing on strategy at speed and with purpose.

Your operating model is how you make your strategy happen. Discover the critical role it plays, and how you can adopt the one that's right for you.

Your Operating Model: Six Essential Areas of Focus


Leadership & Culture

We help you address the behaviors, decision styles and mindsets of the senior leadership team, and make sure that your culture and ways of working are aligned behind your values and purpose, and supported by the right capabilities.


Management System

To make the most of today’s opportunities many companies will need to move away from annual cycles and time-bound strategies, budgets and review processes. A Dynamic Management System provides an integrated, interdependent set of processes and operating rhythm that helps you optimize strategic planning, resource allocation, the business review process, and much more.


Structure & Accountabilities

Eliminate layers in your organization, align business areas to customer value, and create a living, modular approach to team deployment across customer solutions, process and technologies. Launch persistent cross-functional teams charged with changing the business, and develop a scaling model for seamless coordination across functions and hundreds of teams.


Talent Engine

Develop both a talent strategy and a talent system, so you can offer a differentiated and compelling employee value proposition, create a multi-year workforce evolution roadmap, ensure that your best talent is focused on your top priorities, and recruit, hire and inspire the best people across every part of the organization.


Business Processes

Remove bureaucratic bottlenecks and seamlessly connect processes across your full ecosystem. Redesign your processes to serve customer solutions, and ensure that support and control functions participate in a way that accelerates innovation.


Technology & Data

We understand your current and future-state technology and data needs, and make sure they come together with the human elements of your operating model, to unlock performance and build organizational capability.

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